RackMax Hosting Advantages

No Overloaded Servers: High-end servers, low number of customers per server, and 50% less fat

Our current hosting philosophy is based on guaranteed performance. While other hosts may try to cram as many accounts as possible on shared servers, we have set sites-per-server ratios for each level of our service. These ratios are based on careful analysis and years of research by our technical operations gurus. In addition, we are continually upgrading our hardware platforms to be among the best in the industry.

Each top-of-the-line server we now use could easily handle an insane number of clients, but we still keep the numbers low. It helps us sleep easier at night.

No Outsourced Support: Our team knows us, knows webhosting and knows how to help you

Yes, outsourcing support can save a lot of money. But nothing is more infuriating for a customer than dealing with a support technician that doesn't understand the problem or has a failure to communicate. We are proud to say that in our years of doing business, we have grown a great team of dedicated staff members. Each is fully trained to know our company and services inside and out.

No Gimmicks

This one is pretty simple. We have no hidden fees. We don't sell our services on gimmicks, trendy offerings or misleading information. We pride ourselves on offering no-nonsense high-quality web hosting with unique features you won't find anywhere else.

You will receive all the features you pay for, and they will all work. The amount you see on your invoice will be the amount you will be billed.

A No-Hassles 15-Day Money Back Guarantee

If you are dissatisfied with our service or feel we haven't lived up to our promise, we offer a 100% money-back refund for a full 15 days. There are no questions asked, no red tape to cut through.

Home Grown Features That Make Hosting Your Account Easier Than Ever

Near the farm where we grow our beautiful, organic, corn-fed servers there's an ornate workshop, hidden amongst the foliage of a forest of magical technology. It is here at this very workshop that our team of highly-trained Gnomes toil over gloriously unique features for each and every one of our hosting accounts.

These features include a control panel , an account portal that lets you access every single feature of your RackMax service from one place.

Even if these features fail to impress you, just remember to ask yourself: how many other web hosts employ gnomes?

RackMax Data Center

24 hours a day, 7 days a week

Rackmax Facilities provide the ideal environment to keep your servers up 24 hours a day, 7 days a week. The facilities have been engineered with HVAC environmental systems, digital surveillance, stringent security, conditioned uninterruptible power, and your convenience in mind. All of our facilities feature escorted access to equipment to ensure the safest possible environment for your servers. Each colocation facility is staffed with technical experts to answer your questions and act as your remote hands at all hours, day or night. Our knowledgeable staff is trained in networking, various OSs, databases, email protocols, and system management.

Rackmax Facility was designed from the ground up to serve your data housing needs. Raised floors, individually locked cabinets, conditioned and back-up power, custom designed video surveillance of every cabinet, and onsite security measures assures that your servers will be safe and run optimally. The Data Center is monitored and staffed 24 hours a day, 7 days a week with escorted access granted at anytime. We also provide remote workstations so that diagnostic checks can be run on the equipment.

RackMax Network Facts

Hey, that rhymes!

We've taken great strides to provide reliable access to you. Our national backbone is ranked among the top in the nation. Connections ranging from OC48s (2.4 Gbps) to gigabit ethernet (1,000 Mbps) form rings around the nation connecting Our core routers at several major exchange points including:

Our self-healing network architecture virtually eliminates a single point of failure. In addition to our own backbone, we also purchase backup transit from multiple providers in multiple locations to ensure that your data will arrive via the shortest possible routes. Because of our backup transit and the many international peers, our network maintains the shortest routes for sending your data all over the world. On an ongoing basis, we are negotiating with the top fiber carriers for new routes, additional backup transit providers, and we are signing on new peering relationships.

Our switched network utilizes the Border Gateway Protocol Version 4 (BGP4) over Cisco 12000 series GSR routers. We always update the router's IOS after we have stress tested the latest IOS on a non-critical router, to make sure it is very stable. The switch that your equipment will ultimately be connected to is connected back to a core router via fiber. This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Xeon based technology with 4GB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.